Assign a Tenant User

Before you begin

You only assign a tenant user to existing user accounts. To create a new user, see Add SOTI Account Users.

About this task

Assign tenant user roles to manage specific clients and applications within an Multi-Tenant Portal Tenant. A tenant user has access to:
  • The SOTI ONE Portal
  • The Tenant portal
  • The Client's applications
Note: This user role is only available for Multi-Tenant Portal Tenants to assign.


  1. In the SOTI Identity admin console, open the main menu and select Users.
  2. Select the user to assign as tenant user.
    Tip: Use the search bar to find users by name.
  3. Select Edit in the action bar.
    The Edit User dialog box opens.
  4. From User Role, select Tenant User.
    Note: An email address is mandatory for tenant users.
    SOTI Identity Group dropdown list
  5. Select Update.


The user is a tenant user.