Finding Your Company ID

About this task

In SOTI Identity, the company ID uniquely identifies each account. If your organization has multiple SOTI Identity accounts, each one has a different company ID.

If you use the same email address or username across multiple SOTI Identity accounts, you may be prompted to specify the company ID so that you are logged into the correct account. If you do not remember your company IDs, you can retrieve them from SOTI Identity.

Procedure

To find the company ID for your current session:
  1. In the SOTI Identity console, select the main menu in the top-left.
    Note: Administrators can only access the main menu in SOTI Identity.
    Your company ID appears in at the top of the drop-down menu.
To find all company IDs associated with an email address:
  1. Open SOTI Identity, https://identity.soti.net/, in a browser.
  2. Enter an email address or username associated with a SOTI Identity account and select Next.
  3. On the Enter Company ID page, select Forgot Company ID?.
  4. Enter the email address associated with your SOTI Identity user account and select Send Email.
    You receive an email listing all company IDs associated with the address. If you do not see the email, check your spam or junk folder.