Picture a retail distribution center during the holiday season. Pallets are stacked high, orders are flying in and hundreds of shipping labels are printed every hour. Suddenly, a label printer goes down, and no one knows why. Whether outdated firmware, a paper jam or a configuration issue, the warehouse team is left waiting for an answer. And even if a replacement printer is found quickly, the IT expert needed to configure it is too far away.
Packages pile up. Deliveries are delayed. What initially seemed like a small hiccup for one device has translated into lost revenue, missed timelines and disappointed customers.
This is the reality of managing business-critical printers without the right printer management software, and many experience it. 51% of businesses indicated their main challenge with printers is a lack of tools to remotely troubleshoot problems. But which option is the right option?
The answer is SOTI Connect! By providing complete printer lifecycle management, SOTI Connect provides visibility and control to IT, which helps keep industrial and mobile printers operational for business-critical processes. In the blog, we will explore the main reasons why SOTI Connect should be the top choice for enterprises.
Why SOTI Connect is Better Than All Alternatives
Single Pane of Glass to Manage All Printers
Most printer management software only supports specific printer types or vendors, forcing IT to juggle multiple management tools and limiting visibility. That’s why 42% of global businesses lack real-time, centralized management.
SOTI Connect is the only platform that supports mobile, industrial and legacy printers across 300+ models and major manufacturers. With centralized management, IT eliminates siloed tools and achieves a single pane of glass perspective to oversee an entire printer fleet. Explore our Certified Device List.
Full Lifecycle Management
Manual firmware updates and configuration changes drain IT resources and cause downtime. Without visibility into printer health, issues aren’t discovered until after they’ve already impacted operations.
SOTI Connect enables remote provisioning, configuration, security and firmware updates – all without disrupting operations. With real-time alerts, diagnostics and reporting dashboards, issues can be proactively addressed to minimize downtime and keep devices secure.
Future-Proof & Built for Scale
Legacy solutions struggle to scale globally and cannot keep up with new printer models or enterprise needs.
SOTI Connect evolves with your business, supporting new models, scaling across global operations and integrating seamlessly with enterprise systems. Its flexible architecture allows deployment on-premises or in the cloud, giving IT centralized control of thousands of printers across regions, warehouses and stores.
No True Competitors
Traditional printer management tools are often tied to specific manufacturers or physical limitations, which minimizes their scope and complicates an enterprise’s ability to manage a diverse printer fleet.
Our OEM-agnostic, cloud-based and purpose-built solution is perfect for mobile and industrial environments. The design of SOTI Connect uniquely adapts to complex enterprise needs, making it the only true enterprise-ready solution on the market.
Single Pane of Glass to Manage All Printers
Most printer management software only supports specific printer types or vendors, forcing IT to juggle multiple management tools and limiting visibility. That’s why 42% of global businesses lack real-time, centralized management.
SOTI Connect is the only platform that supports mobile, industrial and legacy printers across 300+ models and major manufacturers. With centralized management, IT eliminates siloed tools and achieves a single pane of glass perspective to oversee an entire printer fleet. Explore our Certified Device List.
Full Lifecycle Management
Manual firmware updates and configuration changes drain IT resources and cause downtime. Without visibility into printer health, issues aren’t discovered until after they’ve already impacted operations.
SOTI Connect enables remote provisioning, configuration, security and firmware updates – all without disrupting operations. With real-time alerts, diagnostics and reporting dashboards, issues can be proactively addressed to minimize downtime and keep devices secure.
Future-Proof & Built for Scale
Legacy solutions struggle to scale globally and cannot keep up with new printer models or enterprise needs.
SOTI Connect evolves with your business, supporting new models, scaling across global operations and integrating seamlessly with enterprise systems. Its flexible architecture allows deployment on-premises or in the cloud, giving IT centralized control of thousands of printers across regions, warehouses and stores.
No True Competitors
Traditional printer management tools are often tied to specific manufacturers or physical limitations, which minimizes their scope and complicates an enterprise’s ability to manage a diverse printer fleet.
Our OEM-agnostic, cloud-based and purpose-built solution is perfect for mobile and industrial environments. The design of SOTI Connect uniquely adapts to complex enterprise needs, making it the only true enterprise-ready solution on the market.
With SOTI Connect, when a printer goes down in a retail distribution center, IT can quickly identify what went wrong, allowing them to resolve the issue quickly and get operations running smoothly again. Alternatively, IT can use real-time alerts to highlight warning signs, such as low ink or poor battery health, and prevent downtime from happening to begin with.
Solve issues before they happen, keep operations running smoothly and more with the help of SOTI Connect. To learn more about the best software for managing enterprise printers remotely, visit our website or book a discovery demo with us today.
