Network connectivity and application software are the leading causes of mobile device failure, which causes nearly 2 hours of downtime per incident on average. An interruption of even one poorly performing application per shift can translate into almost $20,000 worth of support and lost productivity per mobile worker annually. SOTI Assist is a mobile-first diagnostic help desk solution with integrated remote control, diagnostic capabilities and EMM tools. It allows expert technicians to remotely diagnose, troubleshoot and resolve any issues relating to a device or application within a business’ network, helping to limit downtime and loss of revenue by ensuring your workers’ devices are back up and running quickly.

Did you know that developing a custom application for your business can take as long as five months and cost up to $55,000? In fact, 64% of businesses report a large app development backlog, and 37% of them face a shortage of mobile app developers. SOTI Snap makes building custom applications so simple that anyone can do it. The easy drag and drop capabilities of SOTI Snap allows businesses to develop and launch apps quickly with no custom code required, helping to automate previously manual processes, while keeping costs low, saving time and reducing the need for specialized resources.