Manage devices regardless of communication protocol. SOTI Connect supports popular IoT protocols such as MQTT and REST. Choose the IoT devices that best fit the business without worrying if they can be managed and supported.
Introduce support for new IoT device within the SOTI Connect console without waiting for a software update or writing a single line of code. Quickly support new IoT devices and improve time-to-market for deploying IoT solutions.
Automatically discover new IoT devices on the network and have them enrolled and provisioned within minutes. Reduce the costs and effort for provisioning devices and bringing them under device management.
Provision certificates to secure communications to networks, update firewall settings to prevent unauthorized access to the device, update weak/insecure passwords, and install app/OS updates to patch vulnerabilities. Harden IoT device security and minimize data breaches.
Collect valuable device health information such as battery level, memory usage, device temperature and much more. Optimize the purchasing and maintenance of IoT devices by understanding their usage patterns and state of health.
Monitor IoT devices and automatically issue alerts and actions when pre-defined conditions are met on the device. Automatically notify IT staff and remediate problems when issues are detected to prevent downtime of the device.
Automatically generate SOTI Assist tickets from automation rules when issues are detected. View manufacturer’s details about the device through integration from SOTI Central. Export data to SOTI Insight for further analysis and long-term storage. Build mobile apps using SOTI Snap to put device data in the hands of field employees. SSO support through SOTI Identity. Build full-featured, end-to-end LOB solutions to improve the ROI and effectiveness of IoT solutions.