Looking for a competitive edge in the transportation and logistics (T&L) industry? It isn’t faster trucks – it’s smarter systems.
Digital tools used to be viewed as a nice-to-have, but T&L businesses understand they are now essential for survival against competitors. From digitizing previously paper-based processes to real-time tracking on the road, the options are limitless today, especially when you choose SOTI Snap.
SOTI Snap is a cross-platform solution that allows you to rapidly build mobile apps and forms to digitize data collection, workflows and approval processes. Use your existing mobile device investments to get work done – in a snap.
In this blog, we will uncover why digital tools, like SOTI Snap, are the right way to improve operational efficiency, personalize customer experience and more for the T&L industry.
Four Challenges T&L Businesses Face & How SOTI Snap Helps
1. Customers Are Demanding Better Delivery Services
Challenge: T&L businesses can no longer satisfy customers by just dropping off their deliveries – people want transparency, speed and personalization. For example, 79% of customers globally want to track their purchase as it is being delivered.
Solution: With SOTI Snap, you can easily build an app to collect and categorize business data, such as the number of late deliveries, average of deliveries per day and more. This will help you better understand your areas of operational improvement and discover root causes. Then, you can make targeted changes that improve process inefficiencies and meet customer demands.
2. Delays in Workflows Prevent Optimal Productivity
Challenge: Organizations often rely on manual workflows and processes, such as manual data entry for order processing and inventory management, which is time consuming and error prone. As a result, they restrict a business’s productivity and its revenue.
Solution: SOTI Snap can easily elevate paper-based processes and workflows by creating a digital, automated version. Once the digital workflow has started, relevant employees will be immediately notified of their required contributions, preventing delays and keeping operations moving forward.
3. Physical Forms Require Copious Storage Space
Challenge: If a T&L business fulfills a process thousands of times a week – each time requiring a physical form to be completed – the storage needed would be overwhelming and costly.
Solution: Digitize paper documents with SOTI Snap! Upload a drawing, pdf or written prompts and this solution will create a digital form in seconds.If you want to enhance the app with more capabilities, use the Drag-and-Drop form builder to customize it to your needs. Store and access data digitally for greater efficiency and accuracy.
4. Workforce Management is Difficult in the Field
Challenge: When drivers are in the field, it can be difficult to know where they are, what capacity they have and how you can optimize their time to benefit your business.
Solution: SOTI Snap opens the door for you to create a fleet management app for logistics*. Make data-driven decisions with the information your mobile app collects, so that operations are as streamlined, efficient and productive as possible.
Making SOTI Snap Accessible via Live App Examples
We’ve covered why we think SOTI Snap is the perfect solution for your business. However, creating your own apps may feel daunting. To combat this, explore some existing SOTI Snap apps to use as is or for inspiration. They have been crafted to provide businesses like yours with logistics digital transformation tools.
Clock In and Out App
The American Payroll Association conducted a study that found companies lose an average of 1-3% of their payroll due to timekeeping errors. With 90% of surveyed businesses looking to implement technology to make operations more efficient, the motivation to address critical issues, such as lost revenue and overall inefficiency, is high.
With the Clock In and Out app, companies can automate this paper-based process in a snap. This transition will ensure greater accuracy of company finances, less time spent completing manual work and better operational efficiency.
Expense Reports
Whether for gas, company supplies or equipment purchases, an expense report is the only obstacle between an employee and reimbursement. Unfortunately, physical documents are easily forgotten, lost or damaged, which can delay this financial return.
With Expense Reports, you can easily digitize paper documents, so filling out and submitting an expense report takes only minutes to do and never falls through the cracks.
Employee Onboarding
When a new employee joins your company, do you have an onboarding process ready to share? For many organizations, onboarding isn’t a seamless process due to a lack of planning and consistency.
With Employee Onboarding, you can build digital workflows and processes that set up a consistent introduction for all new employees. With a pre-determined training program, you can also ensure all important documentation and critical knowledge is shared, setting the employee and your business up for success.
Forklift Checklist
Walking through a list, checking each item as you go, is an effective way to avoid forgetting critical components. However, businesses in the transportation and logistics industry complete the same action hundreds of times a day, making countless paper copies. Easily a filing nightmare and environmentally wasteful.
The Forklift Checklist is a prime example of using the SOTI Snap digital form creation for your business’ unique needs. By transforming a physical checklist into a digital version, you can easily do your job without the need to print and file physical copies.
Vehicle Inspection App
Ensuring a vehicle is safe to drive before someone gets behind the wheel is critical for the safety of the employee and your business. With the Vehicle Inspection App, employees are given a thorough checklist to ensure all parts of the vehicle are validated, including the tires, engine, driver controls, back carriage and a final review. There are even options to add images or take pictures in case a part isn’t functioning properly and must be documented.
Driver's Logbook
Most T&L businesses have to trust their drivers to safely and reliably deliver packages to customers, but what if there was a way to know when a delivery occurs? That way, if a customer issue arises, you have the necessary information to validate the delivery.
The Driver’s Logbook app allows drivers to record their arrival and departure, along with the date, time, location and mileage associated with their deliveries. To further document their proof of delivery, they can capture photos, upload signatures and identify their location.
When wasted minutes cost thousands of dollars, transporting products from point A to point B must be seamless. With the help of SOTI Snap, you can ensure every moment is optimized, efficient and productive. You can even gain valuable moments back, allowing you to do more.
For more information on SOTI Snap, reach out to us today or visit our website:
