At A Glance

Look inside the priorities of the world’s top enterprises leveraging mobile technology to perform their business-critical operations across numerous industries.
Mobile Security
33% of enterprises arm their workers with mobile devices which are ill-equipped to handle two of the biggest security fears they have: data leaks
and data breaches.Data Breach
31% of all survey respondents have experienced a data breath within the past 2 years.
IoT Device Performance
Over 25% of organizations say they aren’t adhering to national and global mobile device protection compliance guidelines or don’t know if they are.
Mobile Malware
Personal data collection and misuse is a major concern for businesses in Germany (78%), France (72%), the UK (70%), and Canada (69%). Only 41% of US businesses view this as a major issue.
Real-Time Service
68% of US respondents have deployed mobile devices to frontline staff
in the last 36 months.Apps for Customer Service
At 67%, France is a world leader in using apps for customer service. The global average for apps to support customer service is 41%.