Deactivate Accounts in SOTI Identity

About this task

Deactivated users cannot log into SOTI Identity or its associated applications.

To deactivate a SOTI, LDAP, or IdP account in SOTI Identity:


  1. In the SOTI Identity Admin Console, open the main menu and select Users.
  2. At the top of the Admin Console, select a directory from the dropdown menu then click Users. All users are displayed in the list.
  3. Find the users whose accounts you want to deactivate and select them.
    Tip: Use the search bar to quickly find users by name.
    Deactivate User
  4. Click Deactivate in the action bar.
  5. In the Deactivate User dialog box, enable Yes, please deactivate this user.
  6. Click Deactivate.


The selected users are now prevented from logging into SOTI Identity and its associated applications.

You can reactivate users at any point.