Tags Settings

This page enables you to define tags that can be added to an incident. You can then use the tags to categorize and search for incidents.

Note: All tags created in both the Predefined Tags section and the User Defined Tags section can be added to incidents, whether you are logged into SOTI XSight as an administrator or not.

Predefined Tags

Use this section to create tags as well as tag groups to organize them. The tags you create in this section are available to both administrators and non-administrators in the Tag field in the incident details view.

To define a new tag or tag group, select the Add button button.

To require at least one predefined tag on incidents before they can be resolved, select the Is required to resolve an incident option.

User Defined Tags

This section displays the tags created by administrators, along with tags created by non-administrators in the Tag field in the incident details view.

To let non-administrators define new tags in the Incident Details view, select Allow User Defined Tags to Be Created On the Incident Page.

To define a new tag in this section, select the Add button button.