Using the Self Service Portal

The SOTI XSight Self Service Portal lets device users perform basic management tasks for any devices associated with their account. From the Self Service Portal device users can:

  • Locate their devices
  • Lock their devices
  • Send messages to their devices
  • Remotely wipe their devices

The Self Service Portal only shows devices enrolled with LDAP authentication. You can also manually associate a device to an LDAP user after enrollment.

This section has the following topics:

In your browser, enter https://server.domain.tld/ssp (where server.domain is your SOTI server domain) to log into your Self Service Portal with your LDAP credentials.

For example, if your SOTI XSight URL is https://example.xsight.com, enter https://example.xsight.com/ssp.

Note: To use the SOTI XSight Self Service Portal, you must enable it from within the SOTI MobiControl web console. To enable the SSP feature, from the SOTI MobiControl main menu, select Users and Permissions > General Permissions and select the Self Service Portal Access option as shown in the following screenshot.

Enabling SSP

You can customize the Self Service Portal's branding and device behavior after a device user unenrolls their device through SOTI XSight.