Welcome to SOTI XSight 2025.1.0
What's New in SOTI XSight Help
Installation
Setting Up SOTI XSight
Operational Intelligence
- Creating an Analysis Profile
- Filtering and Searching for Device Data
- Charts Common to all Device Analysis Dashboards
  This section contains information that applies to all device analysis dashboards.
- Setting Custom Attributes for Devices
- Device Analysis Dashboards Overview
- Smart Battery Dashboards and Pools Overview
- Device Spotlights Overview
- App Spotlight
  The App Spotlight provides information about the applications running on devices. For example, the number of times an app was opened, the amount time of an application runs in the foreground across devices, and the upload/download data usage of an application.
- Managing Shifts
- Managing Reports
- Managing Rated Capacity
  Override a device's rated battery capacity value to get more accurate readings and measurements for analysis. SOTI XSight can provide estimated rated capacity values for devices that are generally more accurate than those provided by the manufacturer (see operational_intelligence/device_analysis_dashboards/battery_status_dashboard.html). After deploying a device and allowing its characteristics to stabilize, use the estimated rated capacity value provided by SOTI XSight to override a manufacturer’s rated capacity value.
- Managing App Mappings
  Create app categories and app mappings that you can link to a specific category.
- Managing Web App Mappings
  Create web app categories and web app mappings that you can link to a specific category.
- Operational Intelligence Heatmap Data Reference
- Personal Shopper Utilization
  SOTI XSight Personal Shopper Utilization provides insight into the life cycle of each Personal Shopper device. Personal Shopper Utilization receives data from the SOTI Personal Shopper Application and provides the data needed to reduce idle time, streamline device circulation, and monitor usage trends, maximizing the value of your Personal Shopper devices.
Live View
Watchlists
Incident Management
Manage Shared Topics
Generate XSight Agent
Sync MobiControl Info
Roles and Permissions
Using the Self Service Portal
Diagnostics and Remote Control
Using the SOTI XSight Administration Utility
Logging Out
Glossary
Notices

Managing Shifts

About this task

Define custom shifts to analyze device data within specific time frames for use in dashboards such as the App Usage - Shift.

Custom shifts in SOTI XSight offer several benefits for data analysis and dashboard insights:

Targeted Data Analysis: By defining shifts that align with specific operational hours or employee work schedules, you can focus on data from those relevant time frames, ensuring accurate and meaningful insights.
Performance Monitoring: Custom shifts help track performance metrics, such as app usage or device activity, during predefined periods. This is especially useful for evaluating productivity across different shifts.
Enhanced Reporting: Dashboards, like the App Usage - Shift, become more insightful when tailored to specific time frames. You can easily compare data between shifts or time periods.
Operational Planning: Analyzing trends and patterns during custom shifts aids in optimizing resources, planning staffing requirements, and scheduling maintenance or updates.
Adaptability: Businesses with flexible or varying schedules can use custom shifts to adapt dashboards and reports to their unique operational needs.

Accessing Shifts - Alternate Method

Procedure

To access shifts:

Log into the SOTI XSight web console as administrator.
From the main menu, select Operational Intelligence.
Open the main menu again.
Select Manage Shifts.

Accessing Shifts - Alternate Method

Procedure

Log into the SOTI XSight web console as administrator.
From the main menu, select Operational Intelligence.
From Dashboard dropdown, select App > App Usage - Shift.
Select Shift.
Select Manage Shifts.

Creating a New Shift

Procedure

Use one of the methods above to access Manage Shifts,
In the Define a Shift panel, select the icon.
In the Add a Shift panel, enter a Shift name for the shift.
Select the Days of the week that correspond to the shift.
Select the Shift Time (the hours) for the shift.
Select Save.

Editing a Shift

Procedure

Access the Define a Shift panel. (See Accessing Shifts - Alternate Method or Accessing Shifts - Alternate Method).
Hover over the row that has the shift you want to edit and select the icon.
Select Edit.
Edit the shift information.
Select Save.

Deleting a Shift

About this task

Procedure

Access the Define a Shift panel. (See Accessing Shifts - Alternate Method or Accessing Shifts - Alternate Method).
Hover over the row that has the shift you want to delete and select the icon.
Select Delete.
In the Delete Shift pop-up select Confirm.