Using LifeGuard OTA for Upgrading Firmware on Zebra Devices

Minimum requirements for a device to use Zebra LifeGuard OTA are as follows:

  • The device is a Zebra device
  • The device is enrolled as AE
  • The device meets the OS requirements:
    • Android 10: C21 and TC26
    • Android O and P: TC52, TC72, and PS20
    • Android O: TC57, TC77, TC20, TC25, TC83, VC83, MC93, EC30, ET51, ET56, CC600, CC6000, and L10A
    • Android N with LG Update 19 and above, as well as O: TC51, TC56, TC70x, TC75x, VC80x, and MC33
  • Zebra Data Services (ZDS) are enabled on device (ZDS are enabled by default)
  • The device meets the minimum requirements for FOTA

To upgrade firmware on Zebra devices using LifeGuard OTA, you need to:

  1. Register a Zebra LifeGuard OTA account for your SOTI MobiControl instance. For procedure, see Register Zebra LifeGuard OTA Account.
  2. Enroll the participating Zebra devices into the OTA program. For procedure, see Enroll Zebra Devices for LifeGuard OTA Firmware Upgrades.
  3. Perform the upgrade procedure. For details, see Upgrade Firmware on Zebra Devices with LifeGuard OTA.