SOTI XSight
The SOTI XSight tab enables you to see a list of incidents
                that have been created for the device in SOTI XSight.
                
            Note: This tab is only displayed if SOTI XSight has
                    been integrated with your SOTI Connect
                instance.
To create a new incident for the device in SOTI XSight, click New Incident to open the Create SOTI XSight Ticket dialog.