Using the Samsung Knox Service Plugin with Android Enterprise Devices

Before you begin

You can use the Knox Service Plugin (KSP) for all Android Enterprise deployment types: Work Managed, Work Profile, and Company Owned/Personally Enabled (COPE).
Note: Although SOTI recommends profiles, OEMConfig management features are also accessible through app policies via the Enable Managed App Config option. See Advanced Configurations (Enterprise - Managed Google Play Store).

Support differs by Android OS level:

Note: All devices must be running Samsung Knox 3.2.1 and later.
  • Android 9.0, 10.0:
    • Fully managed device—Device Owner (DO)
    • Work Profile—Personally-owned (PO)
    • Fully managed device with a Work Profile
    • Android dedicated devices—Corporate-Owned, Single Use (COSU) mode
  • Android 11 and later:
    • Fully managed device—Device Owner (DO)
    • Work Profile—Personally-owned (PO)
    • Work Profile on company-owned devices (WP-C)
    • Android dedicated devices—Corporate-Owned, Single Use (COSU) mode

About this task

The KSP is Samsung's OEMConfig-based solution to administer a wide range of Knox management features within SOTI MobiControl.
Note: New administration features appear as soon as they are commercially available from the provider.

You can find more information in Samsung's KSP Administration Guide and on the KSP page in Google Play.

To learn about obtaining a free Knox Platform for Enterprise (KPE) license and how to activate and validate your license, see Knox Fundamentals - Knox Licenses.

Procedure

  1. To use the KSP, create a new profile for Android Enterprise Devices as described in Creating a Profile.
  2. In the Configurations tab, select Add Configuration.
  3. From the Email & Others section, select OEM Config > Samsung.
    OEMConfig menu options
  4. Scroll through the available configurations. Select the Expand button to open a group of configurations to enable sub-configurations.
    Note: All options are subject to change by the provider at any time.
    Note: Selecting Reset Configurations resets all the configurations within a group.
  5. Select Save.

Results

Devices assigned to your profile follow the device-wide policies you selected.

Note: To make policy changes, edit the profile as described in Editing a Profile. Select the Configurations tab and select Samsung.

Edit Profile dialog for KSP.