Viewing Device Information

From the Devices list, you can click on any device's name in SOTI MobiControl to open its Device Information panel. The Device Information panel contains every scrap of information about a device that is available to SOTI MobiControl.

Tip: Click the Refresh icon in the Device Information panel to make sure you are seeing the latest device information. A notification to refresh the Devices list will also appear if there was a change to a device in the visible Devices list since the list was last loaded.

You can also perform a variety of basic device management tasks from the Device Information panel, including all device actions. See Available Device Actions for a full list of device actions.

Device Information Tabs

The Device Information panel is split into tabs. Certain tabs are not applicable to all device types, and therefore do not appear within the Device Information panel of some devices.

Tab Name Contents
Device Details Contains a comprehensive list of device properties and their values. Available device properties on the Device Details tab differ depending on device type.
Note: Use the Search bar at the top to filter the available properties.
Configurations Contains a list of any profiles, assigned rules, and advanced configurations applied to the selected device.
Applications Contains a list of applications installed on the selected device.
Location Contains a map (powered by Bing Maps) that allows you to locate your device, create geofences, and review location history.
Security Contains a list of digital certificates on the selected device.

On Android Plus devices, there is also a Quarantine section where you can review which files were quarantined by the Antivirus Protection profile configuration.

Collected Data Contains the information gathered by data collection rules applied to the selected device.
Logs Contains logs on device activity.
Content Contains a list of files on the device that were downloaded according to the Content Library policy.

Available on Android Plus and Apple devices only.

Notes Contains user created notes about the selected device.