Establishing XTreme Hub Reconnection Settings

About this task

Control how devices should recover if they fail to download files from the XTreme Hub on their first attempt.

To set download retry settings:

Procedure

  1. In the Devices view, beside the device group that contains the devices whose XTreme Hub settings you want to configure, select More > Advanced Configurations.
  2. Make sure that Android Plus is selected in the device family dropdown list and select the XTreme Hub advanced configuration.
  3. Turn on Apply changes to all Child Groups and Devices and Enable XTreme Hub.
  4. Update the values for the Configuration Settings.
    These values determine how devices should behave if they fail to download files from the Windows XTreme Hub device on their first attempt.
    Retry Sync Interval Specify a time interval to determine how frequently device should attempt to download files from their associated XTreme Hub after an unsuccessful first attempt. Each device within the device group randomly chooses a value within the specified range to reduce the burden of multiple devices contacting the XTreme Hub at once.
    Retry Sync Attempts Specify how many times a device can try to download files from its XTreme Hub.

    If all attempts fail, the device will wait until its next check in to try and download files.

  5. Select Save to save your settings.

Results

Devices will follow the download retry settings specified here.