Email: NitroDesk TouchDown

The NitroDesk TouchDown email configuration enables you to configure Microsoft Exchange ActiveSync settings for NitroDesk's TouchDown application.

Important: The NitroDesk TouchDown email configuration has been deprecated. Current users of this configuration should remove this profile configuration from their devices.

Connection

Account Name Specify Account Name or Description.
Domain Enter the network domain name. Supports Macros. (%EnrolledUser_Domain%)
Server Enter the IP address or hostname for the Exchange Server.
Client Certificate Enter the client certificate.

Device Specific Settings

User Enter the username for the email address being configured.
Password Enter the password for the email address being configured.
Email Configuration Enter email address for the device. E.g., bob.smith@mycompany.com. Supports the following macros: %EnrolledUser_Email%, %Prompt%.

Mail

Sync the Past Select how far back TouchDown will pull your Exchange Emails and Calendar appointments.
Limit Email Size to Limits the amount of data used when retrieving emails.
Include File Attachments Less Than Limit retrieval size of attachments.

Calendar

Sync the Past Sets the maximum amount of time the user can configure on the device to sync the past calendar entries.

General Settings

Sync When Roaming Allow or disallow TouchDown's ability to retrieve emails when roaming.
License Key Enter your NitroDesk TouchDown license key.