Integration Settings
This page displays the settings used to integrate SOTI Assist with SOTI MobiControl.
| SOTI MobiControl Access URL | The URL of the SOTI MobiControl instance that SOTI Assist is integrated with. |
| SOTI MobiControl Client ID | The SOTI MobiControl client ID of SOTI Assist. |
| Service User is enabled|disabled | Select this option to enable SOTI Assist to perform an LDAP lookup in SOTI MobiControl for the incident reporter's details when an incident is created by an inbound email.
When you enable this option you must supply a valid SOTI MobiControl username and password. |
| Username | Enter a valid SOTI MobiControl username. |
| Password | Enter the password for the above SOTI MobiControl username. |
| Administrators | The name of the SOTI MobiControl user group associated with SOTI Assist administrators. Users in this group have an administrator role in SOTI Assist. |
| Technicians | The name of the SOTI MobiControl user group associated with SOTI Assist technicians. Users in this group have a technician role in SOTI Assist. |
| Reporters | Select whether you want SOTI Assist to populate the list of available incident reporters by using SOTI MobiControl LDAP or SOTI MobiControl User group. |
| Automatically create an incident when remote controlling a device from SOTI MobiControl | Select this option to have an incident created automatically when you initiate a device remote control session in SOTI MobiControl. |