Changing the Passcode on a Device
About this task
To reset the passcode of a device:
Procedure
- Select the devices whose passcode you want to reset and select More > Reset Passcode in the Device Actions menu bar.
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In the Reset Passcode dialog box, enter the new passcode in the New Passcode field.
Passcodes must be at least four characters in length.
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For Android Plus devices only, choose a delivery method.
- SOTI MobiControl Agent sends the message directly to the SOTI MobiControl agent.
- Platform Notification Service sends the message through the device's native messaging service.
- If applicable, expand the warning message at the bottom of the dialog box to see why SOTI MobiControl cannot reset the passcode on some of the selected devices.
- Select Reset Passcode.