Factory Reset Protection

Use the Factory Reset Protection profile configuration to control which users can unlock a device following a factory reset, thus protecting your company data from unauthorized access.

SOTI MobiControl requires a Google ID to specify authorized Google accounts. A Google ID is not the same thing as a Google user name or email address. See Retrieving your Google ID for instructions on finding the Google ID of your Google account.

Important: You must use the Wipe device action to factory reset your devices. If you manually factory reset the device, it will not prompt the device user to enter the specified credentials and will proceed directly into initial device setup.