Installing the SOTI Apps Server Extension

Before you begin

These are the instructions for SOTI Surf. If you want to install the SOTI apps server extension for SOTI Hub, see Installing the SOTI Apps Server Extension for SOTI Hub.

Ensure that your system is compatible by reviewing the System Requirements for the SOTI Apps Setup Wizard.

About this task

The SOTI apps server extension installs the SOTI Surf proxy server component on your server machine, enabling it to provide an encrypted connection between your servers and the SOTI Surf app on your devices. The SOTI apps server extension is not required to use SOTI Surf but it is highly recommended as it provides security and increased functionality.

Tip: You can use the SOTI MobiControl Apps Installer to configure ERG to communicate with your SOTI MobiControl Cloud instance via a local proxy server that is configured for all outbound communications.
Note: Installing the SOTI apps server extension on the same machine as SOTI MobiControl is not recommended.

To install the SOTI apps server extension:

Procedure

  1. Download the SOTI apps server extension installer from the SOTI MobiControl download page onto your Windows Server machine.
  2. Right-click on the installation file, setup.exe, and select Run as Administrator to open the SOTI apps server extension installation wizard.
  3. Click Next to read and accept the End-User License Agreement and then click Next again.
  4. Select the SOTI Surf radio button from the list of installation components and click Next.
  5. Fill the fields with information regarding your SOTI MobiControl instance. Click Next.
    Port The port that ERG runs on. Devices connect to the ERG using this port.

    Using a dedicated port is recommended.

    SOTI MobiControl Instance The name of the SOTI MobiControl deployment server.

    The SOTI MobiControl Instance must match the Common Name\Hosts associated with the SOTI MobiControl console certificate. You can get the name of your SOTI MobiControl instance from the SOTI MobiControl Administration Utility in the Certificates section, under Certificate Bindings.

    If the SOTI MobiControl Root Certificate is attached to an IP address, rather than a FQDN, use the same IP address. The FQDN or IP address must be accessible from the server where SOTI Surf ERG is being installed.

    Client ID The client ID for the SOTI Surf API. Refer to Finding your Client ID and Client Secret for instructions on how to find the client ID.
    Client Secret The client secret for the SOTI Surf API. Refer to Finding your Client ID and Client Secret for instructions on how to find the client secret.
    Username The username for an administrator account in the SOTI MobiControl instance.

    You can also use a SOTI MobiControl account with limited permissions for specific use with SOTI Surf.

    Password The password associated with the administrator account in the SOTI MobiControl instance.

    You can also use a SOTI MobiControl account with limited permissions for specific use with SOTI Surf.

  6. Optional: If you have a proxy server within your network that's configured for all outbound communications, you can configure it to work with ERG. Fill in the fields with the connection information for your proxy server. Click Next.
    Proxy Server Address Enter the IP address of your local proxy server.
    Proxy Server Port Enter the port number of your local proxy serer.
    Authentication Required Select Yes if the proxy server requires user authentication. Otherwise, select No and leave the user credential fields empty.
    Proxy Server Username Enter the username of the account used to authenticate the proxy server.
    Proxy Server Password Enter the password associated with the account used to authenticate the proxy server.
  7. Review the summary to make sure all the details are correct and then click Install to complete the installation.
  8. Once the Installation Wizard notifies you that the installation is successful, click Finish.

What to do next

You can now proceed to configuring settings for the SOTI Surf app using a profile configuration and deploying the app to your devices.

Note: The SOTI Surf browser must be restarted anytime you restart the Windows server on which the SOTI apps server extension is installed.