Device Events

Select the device events you want to trigger alerts, and any optional parameters for each event.

You can specify a customized message and severity level for each device event.

Add new device Triggers an alert when a new device is added.
Blocked incoming phone call Triggers an alert when an incoming phone call is blocked.
Blocked outgoing phone call Triggers an alert when an outgoing phone call has been blocked.
Custom Data configured Triggers an alert when custom data is configured.
Data Collection configured Triggers an alert when data collection is configured.
Device License Error Triggers an alert when a device has error with its licenses as set by the conditions in the advanced dialog box. Click the empty Value field to set the conditions.
Device connected Triggers an alert when a device is currently connected to SOTI MobiControl.
Device disconnected Triggers an alert when a device disconnects from SOTI MobiControl.
Device has not been connected for N (minutes/hours/days) Triggers an alert when a device has not connected to SOTI MobiControl for the specified amount of time. If desired, you can change the default alert message text (which uses %HOURS%). Click the Customized Alert Message field and change the default text to use %MINUTES% for minutes or %DAYS% for days. Enter an integer value in the Value field for the duration (in minutes) desired.
Note: The value must be a multiple of 60, and the minimum allowed value is 60.
Device is in roaming Triggers an alert when a device is in a roaming state (that is, the device is away from its home zone).
Device is missing mandatory application Triggers an alert when a device is missing mandatory applications.
Device relocated due to re-enrollment Triggers an alert when a device is relocated because it has been re-enrolled.
Device security configured Triggers an alert when device security is configured.
Device security violated Triggers an alert when a device has been jailbroken.
Device un-enroll requested by admin Triggers an alert when the SOTI MobiControl administrator makes the request to unenroll the device.
Device un-enroll requested by user Triggers an alert when the device user makes the request to unenroll the device.
Device unenrolled By Admin Triggers an alert when a device is unenrolled by the SOTI MobiControl administrator.
Device unenrolled By User Triggers an alert when a device is unenrolled by the device user.
Device's administrative access is disabled Triggers an alert when a device agent's administrative access to the device has been disabled.
Encryption Level Triggers an alert when a device doesn't meet the specified conditions regarding internal or external memory encryption. Click on the Value column cell to open the Event Value dialog box, in which you can set the encryption levels that will generate an alert.
Feature is not supported Triggers an alert when a feature is not supported.
File(s) synchronized Triggers an alert when file(s) are synchronized.
Geofencing Configured Triggers an alert when Geofencing is configured.
Malware application detected Triggers an alert when SOTI MobiControl finds an application classified as malware on a device.
Malware application quarantined Triggers an alert when SOTI MobiControl places the application in the quarantine folder.
Malware application quarantine reset Triggers an alert when the malware application quarantine list in SOTI MobiControl has been reset.
Malware file detected Triggers an alert when SOTI MobiControl finds a file classified as malware.
Malware file quarantined Triggers an alert when SOTI MobiControl places the file in the quarantine folder.
Malware file quarantine reset Triggers an alert when the malware file quarantine list in SOTI MobiControl has been reset.
Package package_name version version_number has been uninstalled Triggers an alert when a specified package is removed from the device.
Profile failed to install, because all of its payloads cannot be installed Triggers an alert when a profile fails to install on a device because its payloads cannot all be installed.
Profile failed to remove Triggers an alert when a profile fails to be removed from devices.
Profile installed Triggers an alert when a profile is installed on devices.
Profile installed by administrative action Triggers an alert when a profile is installed on devices due to administrative action.
SIM Card Changed Triggers an alert when the SIM card in a device changes.
SIM Card Inserted Triggers an alert when a SIM card is inserted into a device.
SIM Card Removed Triggers an alert when a SIM card is removed from a device.
Terms and Conditions pushed to device Triggers an alert when a new terms and conditions successfully pushed to the device.
User accepted Terms and Conditions Triggers an alert when a device user accepts terms and conditions.
User rejected Terms and Conditions Triggers an alert when a device user rejects terms and conditions.