Device Event

A Device Event is an alert triggered based on an assortment of device specific conditions.

Please note that device conditions are updated based on the device's update schedule. If you require a faster response, time, you can increase the device update schedule frequency with a cost to server and database resources.

Severity is set to Minor by default and can be altered.

Log Event Description

<Custom Alert> Create custom alerts that can be sent from other applications. For example, an in house application that should alert you if a user opens the app or any other action from within the app.
To do this, your application should call %MCAPP% -mm alert "User opened app".
When this command fires, it notifies MobiControl of a custom alert. If an alert rule has been created for a custom alert it will trigger. 		X X          
Action sent     X          
Add new device Triggers an alert based on when a new device is added X   X X X X X
Advanced settings configured Triggers an alert based on when advanced settings are configured X X          
Agent upgrade Attempt failed Triggers an alert based on when an agent upgrade attempt failed X X          
Begin processing jobs for device     X          
Begin processing scheduled jobs Triggers an alert based on when processing scheduled jobs begin. X X          
Blocked incoming phone call Triggers an alert based on when an outgoing phone call is blocked X       X X  
Blocked outgoing phone call An outgoing phone call has been blocked.         X X  
Change password success Triggers an alert based on when a password change was successful X X          
Content File(s) synchronized     X          
Custom Attributes(s) applied to device     X          
Custom Data configured Triggers an alert based on when custom data is configured X X          
Custom log Triggers an alert based on when custom logs are created X X          
Data Collected Triggers an alert based on when data is collected X X          
Data Collection configured Triggers an alert based on when data collection is configured X            
Dependent packages not installed Triggers an alert based on when dependent packages are not installed X X          
Device Certificate renewal failed     X          
Device Certificate renew requested     X          
Device Certificate renewed     X          
Device Certificate revocation failed       X        
Device Certificate revoked       X        
Device checked-in A device has checked-in with MobiControl.   X X X      
Device Configuration failed Triggers an alert if a device configuration failed.     X X      
Device configuration pending     X          
Device configuration removal failed Triggers an alert if a device configuration removal failed.     X X      
Device configuration removed Triggers an alert if a device configuration has successfully been removed.     X X      
Device configured Triggers an alert if a device is configured.     X X      
Device connected Triggers an alert based on when a device is connected X       X X X
Device disabled Triggers an alert based on when a device is disabled X X          
Device disconnected Triggers an alert based on when a device is disconnected X       X X X
Device Enabled Triggers an alert based on when a device is enabled X X          
Device Located Failure     X          
Device has blacklisted application Device has blacklisted application.   X   X      
Device has no blacklisted applications     X          
Device has not been checked in for N (minutes/hours/days) Device check-in is completed through the platform's MDM functionality without needing the device to connect to the deployment server.
If desired, you can change the default alert message text (which uses %HOURS%). Click the Customized Alert Message field and change the default text to use %MINUTES% for minutes or %DAYS% for days. Enter a numerical value in the Value column for the duration (in minutes) desired.		       X      
Device has not been connected for N (minutes/hours/days) If desired, you can change the default alert message text (which uses %HOURS%). Click the Customized Alert Message field and change the default text to use %MINUTES% for minutes or %DAYS% for days.
Enter an integer value in the Value column for the duration (in minutes) desired.
Note: The value must be a multiple of 60, and the minimum allowed value is 60.		 X X X X X X X
Device is in roaming Roaming state occurs when device is away from it's home zone.   X   X X X  
Device is missing mandatory application Device is missing mandatory application.       X X X  
Device Located     X          
Device manually relocated Triggers an alert based on when a device is manually relocated X X          
Device relocated Triggers an alert based on when a device is automatically relocated X X          
Device rename     X          
Device security configured Triggers an alert based on when device security is configured X X          
Device security violated Device has been jail broken.       X X X  
Device Status and Custom Data alert configured     X          
Device un-enroll requested by user     X          
Device unenrolled     X          
Device's administrative access is disabled The device agent's administrative access has been disabled.         X X  
ELM license activation failure     X          
Encryption Level Click the blank cell to see 4 alert factors, with 3 possible states each:
Allow Internal memory encryption
Allow external memory encryption
Internal Memory Encrypted
External Memory Encryption 		          X  
Error creating file on device Triggers an alert based on when there was an error creating a file on a device X X          
Error message received from device Triggers an alert based on when an error message was received from a device X X          
Error writing to file on device Triggers an alert based on when there was an error writing to a file on a device X X          
Exchange ActiveSync configured Triggers an alert based on when Exchange ActiveSync is configured X            
Feature is not supported     X          
File synchronization failed Triggers an alert based on when a file synchronization failed X X          
File synchronization was aborted by pre-sync script Triggers an alert based on when file synchronization was aborted by pre-sync script X X          
File(s) synchronized Triggers an alert based on when file(s) are synchronized X X          
Geofencing Configured Triggers an alert based on when Geofencing is configured X X          
Inaccurate device date-time detected Triggers an alert based on when there is inaccurate date-time detected on a device X X          
Incompatible platform, processor or os version Triggers an alert based on when there is incompatible platform, processor or os version X X          
Installation aborted by user Triggers an alert based on when installation is aborted by user X X          
Installation was aborted by install script Triggers an alert based on when installation was aborted by install script X X          
Insufficient free storage on device Triggers an alert based on when there is insufficient free space on device X X          
Invalid device software version Triggers an alert based on when invalid device software version is detected X X          
Invalid message received from device Triggers an alert based on when an invalid message is received from device X X          
iOS management profile removed by user A user has removed the iOS management profile from the device.       X      
Logon failure Triggers an alert based on when logging onto a device fails
This is only available when AD authentication is active. 		X X          
Logon success Triggers an alert based on when logging onto a device is successful
This is only available when AD authentication is active. 		X X          
Malware application detected MobiControl found an application classified as malware.         X X  
Malware application quarantined MobiControl placed the application in the quarantine folder.         X X  
Malware application quarantine reset The malware application quarantine list has been reset.         X X  
Malware file detected MobiControl found a file classified as malware.         X X  
Malware file quarantined MobiControl placed the file in the quarantine folder.         X X  
Malware file quarantine reset The malware file quarantine list has been reset.         X X  
Multiple packages with the same name in job list Triggers an alert based on when there are multiple packages with the same name in job list X X          
No Package ID in installation report Triggers an alert based on when there is no Package ID in installation report X X          
Package file is corrupted Triggers an alert based on when a package file is corrupted X X          
Package file not found Triggers an alert based on when a package file not found X            
Package uninstalled Triggers an alert based on when a package is uninstalled X X          
Package with higher version number already installed on the device Triggers an alert based on when a package with a higher version number is already installed on the device X X          
PAS Connected     X          
PAS Created     X          
PAS Disconnected     X          
PAS Edited     X          
Payload 'Force Device Scan' sent     X          
Pending jobs cannot be processed until device user is authenticated Triggers an alert based on when pending jobs cannot be processed until device user is authenticated X X          
Process Learned Triggers an alert based on when processes are learned X            
Processed successfully Triggers an alert based on when processed successfully X X          
Remote Control Triggers an alert based on when a device is remote controlled X X          
Renewed certificate pushed to device     X          
SIM Card Changed     X          
SIM Card Inserted     X          
SIM Card Removed     X          
Script command is not supported by device     X          
Stopped illegal process Triggers an alert based on when an illegal process is stopped X X          
Terms and Conditions pushed to device Triggers an alert if a new terms and conditions successfully pushed to the device. X X   X X X  
Time Sync Configured Triggers an alert based on when time sync is configured X X          
User accepted Terms and Conditions Triggers an alert on whether a user accepts terms and conditions. X X   X X X  
User rejected Terms and Conditions Triggers an alert if a user rejects terms and conditions. X X   X X X  
WiFi settings configured     X          

 

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