Activating Pocket Controller-Pro for BlackBerry


The Activation process allows you to unlock your copy of the Pocket Controller-Pro for BlackBerry software and access all the features and functionality available in the software. You would need to activate the product when you first purchase it. If you already have a licensed copy of another version of Pocket Controller-Pro, you must acquire the appropriate license code from SOTI Inc. for Pocket Controller-Pro for BlackBerry or you will be unable to activate the software.

There are two ways to activate the product, which are explained below:

  1. Activate using an Internet connection
  2. Activate manually without an Internet connection

Pocket Controller-Pro for BlackBerry Activation

After installing Pocket Controller-Pro for BlackBerry for the first time, the Product Activation Wizard appears and prompts you to enter a valid registration code. Please enter the registration code provided to you at the time of your purchase.


Pocket Controller-Pro for BlackBerry Activation Screen #1


It is recommended that you use the Clipboard Copy and Paste functions to copy the registration code from the email sent to you at the time of purchase and registration and paste it directly into the Activation dialog to avoid typing the registration code incorrectly, causing the Activation to fail.


Pocket Controller-Pro for BlackBerry Activation Screen #2

After entering the registration code, click Next to proceed with the activation. Please note that this process requires the use of an Internet connection on the computer you are using. If an Internet connection is not available, you will be given the option to activate the product manually.

Activate using an Internet connection

If you have an Internet connection, the Product Activation Wizard will connect to SOTI's Activation Server over the Internet and validate your registration code. The activation is completed, when the registration code has been successfully validated.


Pocket Controller-Pro for BlackBerry Successful Activation

Activate manually without an Internet connection

If there is no Internet connection available on the computer you are using to activate the Pocket Controller-Pro for BlackBerry software, the Activation Wizard will provide you with the Installation ID and prompt you to manually obtain an Activation ID from SOTI's website.


Pocket Controller-Pro for BlackBerry Manual Activation Dialog

  1. To continue with the activation, using a computer with Internet access, please browse to Pocket Controller-Pro for BlackBerry's Activation website.
  2. You will be prompted to enter your email address and the registration code provided to you at the time of the purchase.
  3. Enter the Installation ID provided by the Product Activation Wizard, and you will receive a new Activation ID from SOTI's activation website.
  4. Enter the Activation ID into the box on the Product Activation Wizard and click on Finish. The product should now be activated successfully.

Error messages during Product Activation

You have an invalid Registration Code.

Resolution:
Please try again ensuring that you are copying and pasting the registration code from the email you received at the time of purchase to avoid any errors in typing the code. If you continue experiencing this error, contact us for assistance


Pocket Controller-Pro for BlackBerry Invalid Code Notification