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Device Agents |
The MobiControl Device Agent is the MobiControl software that is installed onto mobile devices. The Device Agent communicates with MobiControl Deployment Server(s) and carries out the instructions it receives from servers. Device Agents also provide reporting and real-time information to Deployment Servers.
Device Agent Installation
The MobiControl Device Agent is typically distributed in the form of a .cab file to mobile devices. Before the Device Agent is
installed onto a mobile device, it must be created and customized using the Device Agent Manager. You can access the Device Agent Manager from the Rules view (tab) in the MobiControl
Manager, right-clicking on a rule in the Rules menu and selecting Device Agent Manager.
Please see the Add Devices Rule page
for more information.
The Device Agent Manager allows users to create a customized
.cab file for a particular installation. Parameters required for the agent to connect to
and be managed by MobiControlDeployment Servers are inserted. Once an agent
.cab file is installed onto a device, the agent automatically connects to
a Deployment Server, configures the device, and provides device with the
appropriate packages.
By creating custom MobiControlDevice Agents in this way, much of the manual data input and configuration typically required for configuring mobile devices is eliminated. To facilitate easy installation of the Device Agent software on a small number of devices, the Device Agent creation tool can automatically install the agent on devices through an ActiveSync connection. By docking each device into the cradle and clicking Install, MobiControlDevice Agents can be quickly installed onto devices. Alternatively, the Copy button can be used to export the agent installation files and deliver them to the device via some other means, for instance as an email attachment or posted on a website. When there are many devices to be configured, it might be convenient to have the device provider pre-install the agent onto the devices before delivery.
Device Agent Configuration Applet
Note:
On a Smartphone device, the MobiControl Device Agent configuration applet is accessed via the Start menu.
MobiControl includes a configuration applet on the device from which the MobiControl Device Agent settings can be viewed and modified. Please see the Mobile Device Configuration Applet page for more information.
The Device Agent configuration applet can be accessed from the desktop of the device by clicking on the MobiControl system tray icon.